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eNews – May 2025

Mandatory Electronic Customs Declaration Requirement For Sending Mail Containing Goods To Japan From 20 May 2025

As required by the postal administration of Japan, senders must submit electronic customs declaration before sending mail containing goods to Japan with effect from 20 May 2025.

The required electronic customs information is the same as the current ones provided in the paper declaration forms, which includes sender information, addressee information and content information.

As reminded by the concerned postal administration, mail items not providing accurate electronic customs information may be subject to delay, or returned without processing, no postage refund will be entertained. Senders should provide a return address on mail items. Items returned without sender information will be destroyed.

For enquiries, please call Hongkong Post General Enquiry Hotline at 2921 2222.

 

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